We require all maintenance requests to be submited in writing, either via email to or in person at our office. Phone requests are only accepted in cases of emergency.

You can also download our maintenance request from from here. Maintenance Request Form

Any defects, damage, or needed repairs which go unreported, thereby causing further damage to the Leased Premises or that of a neighboring tenant, may be construed as a nuisance and will be handled as such. This type of neglect will incur further charges to your account and may change the liability of the repair and subsequent repairs. We must have access to the Leased Premises to perform any repairs or maintenance as mentioned in the Lease Agreement.

You must submit your repair online via your tenant portal or by emailing You tenant portal link was contained in your activation email for the service or by calling 1-909-866-4745